Tuesday, 7 July 2009
Well this week it's time to renew my T-Mobile contract so went looking to see what new tariffs they have to offer and saw a good deal on the new Solo 15 12 month contract which looks a lot better than the U-Fix 15 i'm on
So with mobile in hand i made my call to T-Mobile to make the change to a new price plan only to be told i can't take my Loyalty Discount to the new price plan which sucks!!!
I've been with T-Mobile all my mobile life and it's never even crossed my mind to change over to a different network and when they give you a Loyalty Discount you think thats for using there network not the plan which if i was to change over to Solo 15 i would lose which is a discount of £7.50 each month so is something i don't want to give up
I find strange that last year when renewing my contract they said my discount stays with me what ever tariff / plan i change too but now after a year they have changed the rules so whats the point of being loyal anymore T-Mobile please give me an answer or like most people i will start swapping networks each year